Lydia O'Malley helped leaders replace completion and satisfaction scores with stronger evidence, from direct-report surveys to pre- and post-assessments, starting with one question for stakeholders: what is value for you?

The best individual contributor just got promoted — now what? Join this Design Charrette where ELE and ATD NYC communities work through what actually develops new leaders in luxury retail, where AI is a piece of the answer but never the whole one.