Cohort-based collaborative learning and coaching are the hottest topics in L&D right now. Goodyear Tire & Rubber Company creates more business impact when learning is embedded in the flow of work & helps people build their personal network AT SCALE.

We are moving towards mass coaching, which like anything that scales, can devalue powerful tools. Why? How can I coach effectively if I am not coaching towards a common goal and have a degree of empathy for their situation?