Many organizations track training completion rates and basic usage metrics, yet AI adoption often stalls quietly after the initial push. The real cost lies in what standard dashboards fail to capture.

Drawing on enterprise AI transformations across Fortune 500 organizations, this session uncovers the hidden signals that emerge post-training—from leadership behaviors and unspoken employee hesitations to new operational friction and unforeseen risks. For talent and L&D leaders, recognizing these subtle indicators is essential to understanding whether AI is truly taking hold.

In this keynote, Dr. Serena H. Huang provides a crucial vantage point to help leaders look past surface-level adoption metrics and address the critical blind spots shaping the future of work.

What happens next? This post captures our live framework. In a few days, we will update this page with the real-time breakthroughs, questions, and insights shared by our executive peers during the conference dialogue. Stay tuned!