When major enterprise transformation reshapes the work, people development can no longer afford to operate downstream. Learning and development must sit directly at the core of strategy execution, rather than serving as an afterthought following deployment.

When roles, workflows, technologies, and expectations evolve simultaneously, embedding L&D within the transformation team changes everything. It ensures that capability building moves in lockstep with operational redesign, accelerating adoption and mitigating execution risk.

In this keynote, Fiona Paulius and Andrea De Hoyos share their practical experience reimagining administrative clinical service delivery—demonstrating why placing L&D where transformation actively happens is critical to sustainable performance.

What happens next? This post captures our live framework. In a few days, we will update this page with the real-time breakthroughs, questions, and insights shared by our executive peers during the conference dialogue. Stay tuned!