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Session Focus: A case study capacity study using lean methods to develop a skill matrix analyzing the processes used to do the actual work.


In the session "Creating a Skill Matrix | Identification of Skills Needed To Do the Work", presenter Azizeh Constantinescu shared a case study on how she conducted a capacity analysis that revealed powerful insights into mapping employee skills to the granular work tasks and processes within her organization.

The core takeaway, as quoted in the session, is that "Skills-based organization is really about unlocking skills from jobs and that happens across a number of dimensions - it's not just a talent thing, it's not just a learning thing, it is a business thing."

Through careful observation of work processes and dialogue with employees actually performing the tasks, Aiza was able to deconstruct high-level activities like "conducting product testing" into detailed step-by-step processes. For each granular task step, she mapped out the specific skills an employee would need to have mastery over.

This skills mapping exercise yielded three critical takeaways for participants:
1. Map employee skills directly to the granular tasks and processes involved in the actual work being done, not just high-level job descriptions.
2. Use this granular skills mapping to facilitate knowledge transfer between employees, identify skills gaps, inform training, and enable dynamic staffing of work based on employee skill inventories.
3. Get leaders and stakeholders aligned on consistent skill definitions and taxonomies across the organization to allow true skills transferability and mobility between roles/departments.
By taking a bottoms-up, lean approach to analyzing work at the process level, organizations can "unlock" employee skills from traditional job roles and titles. This enables much more agility in workforce deployment, skills development, and strategic capacity planning aligned to business objectives.

The session provided a compelling case study on how analyzing skills through the lens of actual work processes, rather than just job descriptions, can transform an organization into a truly skills-based operating model.

Creating a Skill Matrix | Identification of Skills Needed To Do the Work

evidence-based research

future of work

Integrated Talent Management

Future of Work

Digital &amp; AI

talent mobility

dirk.tussing

jean.ryan

career development

career path

organizational readiness

upskilling

deborah.lenchard

azizeh.constantinescu

jesse.james

Learning Agility

employee engagement

skills​

skillsforthefuture

stateofskills

bill.ryan

reskilling

career mobility

future-skill

future of learning

reskill

skill development

skills database

personalization of skills

brian.richardson

skills data

Skills Needed

Capacity Study

Lean Methods

Reskilling and Upskilling

Corporate Relevance

Competitive Edge

Skills Gaps

Skills Audit

Agile Transformation

Skill Matrix

ELE Group, LLC

Session Focus: A case study capacity study using lean methods to develop a skill matrix analyzing the processes used to do the actual work.


As HR leaders, you play a vital role in ensuring that your organization's workforce possesses the right skills to drive productivity, efficiency, and innovation. To effectively align your talent with the demands of the ever-evolving workplace, it is essential to develop a comprehensive skill matrix that accurately identifies the skills required to perform various job roles.

<img class="aligncenter wp-image-39055" src="https://wp.ele.llc/wp-content/uploads/2022/12/Skills-DB-1-Job-Design-Source-Josh-Bersin-1024x578.jpg" alt="Skills Strategy | Job Design" width="595" height="336" />

Azizeh will share her current capacity study project, using lean methods to develop a skill matrix by analyzing the processes used in the actual work. She will explore the importance of a skill matrix in strategic workforce planning. This approach allows organizations to understand better the skills required for each job role and make data-driven decisions to optimize their workforce.

Key Takeaways:
<ol>
 	<li>Understanding the significance of creating a skill matrix for effective talent management.</li>
 	<li>Exploring a case study on the capacity study and lean methods for skill matrix development.</li>
 	<li>Applying capacity study techniques to analyze the processes used in the actual work.</li>
 	<li>Identifying and defining the essential skills needed for each job role.</li>
 	<li>Building a comprehensive skill matrix that aligns with organizational goals.</li>
 	<li>Leveraging the skill matrix for talent acquisition, development, and succession planning.</li>
 	<li>Overcoming challenges in implementing a capacity study and developing a skill matrix.</li>
</ol>
Whether you want to enhance your current skill assessment processes or start from scratch, this session will equip you with valuable knowledge and tools to create a robust skill matrix that drives workforce optimization and supports strategic decision-making. Don't miss this opportunity to engage with industry experts and fellow HR leaders in a dynamic discussion on creating a skill matrix using capacity study and lean methods.

&nbsp;

Pre-read: <a href="https://www.aihr.com/blog/create-skills-matrix-competency-matrix/">How to Create a Skills Matrix for Success | Competency Matrix (aihr.com)</a>

<img class="aligncenter wp-image-39063" src="https://wp.ele.llc/wp-content/uploads/2023/05/Skills-DB-1-AIHR-create-skills-matrix-competency-matrix.jpg" alt="AIHR Create Skills Matrix Competency Matrix" width="636" height="341" />

Resources: i4cp's Creating a Skills Database Guide book and AIHR's <a href="https://www.aihr.com/wp-content/uploads/2018/02/SKILL-MATRIX-POWERPOINT-TEMPLATE.pptx">Skills Matrix PowerPoint Template</a> &amp; <a href="https://www.aihr.com/wp-content/uploads/2018/02/SKILL-MATRIX-EXCEL-TEMPLATE.xlsx">Skills Matrix Excel Template</a> (these and similar data-driven tools that will help the HR professional check their <a href="https://www.aihr.com/hr-analyst-course/">HR analyst course</a>).

ELE produces this Learning Circle: Skills Needs a Comprehensive Strategy

Creating a Skill Matrix | Identification of Skills Needed To Do the Work

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