This highlight video is from the October 1, 2026 session Make AI Adoption Stick. Don’t Treat It Like Business as Usual at ELE's Fall Conference, Leadership Development in the AI Flow of Work, hosted by CNA Insurance.
"So yes, we're using AI to have more efficiencies. But the step-by-step is more effort." — Beth Zadik
Every routine has to be relearned. The panel compared AI change to moving to a city nobody chose. They treated resistance as information and urged leaders to ask what to stop, not only what to add.
