This highlight video is from the October 1, 2026 session AI Working Lab | Build the AI Adoption Playbook at ELE's Fall Conference, Leadership Development in the AI Flow of Work, hosted by CNA Insurance.
"Some of our initial bots… failed because we didn't give the right business context." — Community voice
Start where the work gets stuck. Small groups picked a blind spot from Serena's keynote, built a playbook with AI, then let an AI red team it. What the AI missed came up fast: trust, psychological safety, and a decision about what saved time is for.
