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Session 6: Troubleshooting Technical Issues, Case Scenarios &amp; Best Practices;  When Disaster Strikes

The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:

 Polls

✅ Breakout Rooms

✅ Whiteboards

✅ Annotation

✅ File Transfer

✅ Playing video

✅ Disaster Recovery Process

✅ Case Scenarios

✅ Hands-on practice being a Producer

Example Scenarios:
<ol>
 	<li>Your screen says that you have launched your poll, but participants aren’t seeing it pop up. As the producer, you ….</li>
 	<li>You have launched your breakout rooms but notice that several participants got left behind. After troubleshooting with them, it appears they will not be able to enter their breakout rooms. As the producer, you ….</li>
</ol>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strike.</li>
</ul>

Advanced Platform Features & Tools and When Disaster Strikes

digital

Digital &amp; AI

ed.prentice

operations

jesse.james

virtual presentations

wendi.barlow

virtual learning

virtual producer

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Session 5: Platform Features &amp; Tools: Troubleshooting Technical Issues, Case Scenarios &amp; Best Practices


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>Roles in the platform (Host, co-host, presenter, etc.)</li>
 	<li>Participant Panel</li>
 	<li>Feedback</li>
 	<li>Chat</li>
 	<li>Audio/Teleconference</li>
 	<li>Webcam</li>
 	<li>Recording</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

<blockquote>
How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>
</div>
</div>
</div>
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Platform Features & Tools

virtual classroom

Session 4: Managing the Virtual Session


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>Setting up your workstation best practices</li>
 	<li>Day of Event Checklist for Producers</li>
 	<li>Testing the technology
</li>
 	<li>Starting the session
</li>
 	<li>Supporting the session
</li>
 	<li>Closing the Session</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 4 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-4/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Managing the Virtual Session | The Virtual Producer Series

Session 3: Planning the Virtual Session


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>Building a relationship with your Facilitator</li>
 	<li>Pre-session consultation and planning
</li>
 	<li>Producer/Facilitator Guides
</li>
 	<li>Establishing communication &amp; contingency plans
</li>
 	<li>Troubleshooting guides</li>
 	<li>Conducting the rehearsal</li>
 	<li>Planning checklist</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 3 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-3/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and the technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Planning the Virtual Session (Part 2) | The Virtual Producer Series

Operations

Session 2: Planning the Virtual Session


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>Building a relationship with your Facilitator</li>
 	<li>Pre-session consultation and planning
</li>
 	<li>Producer/Facilitator Guides
</li>
 	<li>Establishing communication &amp; contingency plans
</li>
 	<li>Troubleshooting guides</li>
 	<li>Conducting the rehearsal</li>
 	<li>Planning checklist
</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 3 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-3/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and the technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Planning the Virtual Session (Part 1) | The Virtual Producer Series

YEP Nation

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Session 1: Roles &amp; Responsibilities

The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>Roles and responsibilities of a Producer</li>
 	<li>Types of Producer Roles</li>
 	<li>Common Producer Tasks</li>
 	<li>Skills and competencies of a great Producer</li>
 	<li>Differences between Producer/Facilitator Roles</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 2 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-2/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>
<div id="i4c-dialogs-container"></div>

Roles & Responsibilities | The Virtual Producer Series

Session 6: Troubleshooting Technical Issues, Case Scenarios &amp; Best Practices;  When Disaster Strikes 

The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>? Polls</li>
 	<li>? Breakout Rooms</li>
 	<li>? Whiteboards</li>
 	<li>? Annotation</li>
 	<li>? File Transfer</li>
 	<li>? Playing video</li>
 	<li>? Disaster Recovery Process</li>
 	<li>? Case Scenarios</li>
 	<li>? Hands-on practice being a Producer</li>
</ul>
Example Scenarios:
<ol>
 	<li>1. Your screen says that you have launched your poll, but participants aren’t seeing it pop up. As the producer, you ....</li>
 	<li>2. You have launched your breakout rooms but notice that several participants got left behind. After troubleshooting with them, it appears they will not be able to enter their breakout rooms. As the producer, you ....</li>
</ol>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 1 (the beginning) in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-1/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Advanced Platform Features & Tools and When Disaster Strikes | The Virtual Producer Series

single-event

Team Leaders

Your Teams

Learning Circles

Digital

Session 5: Platform Features &amp; Tools: Troubleshooting Technical Issues, Case Scenarios &amp; Best Practices


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>? Roles in the platform (Host, co-host, presenter, etc.)</li>
 	<li>? Participant Panel</li>
 	<li>? Feedback</li>
 	<li>? Chat</li>
 	<li>? Audio/Teleconference</li>
 	<li>? Webcam</li>
 	<li>? Recording</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 6 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-6/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Platform Features & Tools | The Virtual Producer Series

Session 4: Managing the Virtual Session


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>? Setting up your workstation best practices</li>
 	<li>? Day of Event Checklist for Producers</li>
 	<li>? Testing the technology
</li>
 	<li>? Starting the session
</li>
 	<li>? Supporting the session
</li>
 	<li>? Closing the Session</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 5 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-5/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Session 3: Planning the Virtual Session


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>? Building a relationship with your Facilitator</li>
 	<li>? Pre-session consultation and planning
</li>
 	<li>? Producer/Facilitator Guides
</li>
 	<li>? Establishing communication &amp; contingency plans
</li>
 	<li>? Troubleshooting guides</li>
 	<li>? Conducting the rehearsal</li>
 	<li>? Planning checklist</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 4 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-4/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Session 2: Planning the Virtual Session


The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>? Building a relationship with your Facilitator</li>
 	<li>? Pre-session consultation and planning
</li>
 	<li>? Producer/Facilitator Guides
</li>
 	<li>? Establishing communication &amp; contingency plans
</li>
 	<li>? Troubleshooting guides</li>
 	<li>? Conducting the rehearsal</li>
 	<li>? Planning checklist
</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 3 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-3/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and the technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

Session 1: Roles &amp; Responsibilities

The objective of The Virtual Producer Program is to upskill individuals for highly effective virtual producer roles, to ensure the smooth and successful delivery of virtual events, and to enable individuals to use all the platform-tools and features available in their platform in the most efficient way to provide both technical and instructional support to participants and facilitators.

This session plans to cover:
<ul>
 	<li>? Roles and responsibilities of a Producer</li>
 	<li>? Types of Producer Roles</li>
 	<li>? Common Producer Tasks</li>
 	<li>? Skills and competencies of a great Producer</li>
 	<li>? Differences between Producer/Facilitator Roles</li>
</ul>
This program does not teach the functionality of a particular virtual classroom platform.

At the conclusion of this program, participants will be able to:
<ul>
 	<li>Define the roles and responsibilities of a producer</li>
 	<li>Identify the primary technical and instructional tasks required to support the facilitator</li>
 	<li>Maximize partnership between producer and facilitator</li>
 	<li>Produce a Virtual Event</li>
 	<li>Model best practices</li>
 	<li>Build technological knowledge around common platform features and tools</li>
 	<li>Troubleshoot common technical issues</li>
 	<li>Develop contingency and back-up plan when disaster strikes</li>
</ul>

<hr />

This series is included with Individual and Team Leaders subscriptions. When you sign up, we will plan to have your registration for the remaining sessions in the series.

For Session 2 in this 6-session series, <a href="https://www.learningexecutive.com/evt/producer-train-the-virtual-trainer-2/">Click Here</a> for the specific event times and self-register.
<blockquote>How does an ELE Producer support my Zoom session?

As the support person on the delivery team, the Producer is an invaluable resource before, during, and after a virtual training event. He or she is there to support the facilitator, the participants, and technology.

The producer makes the session run smoothly, troubleshooting technical issues for anyone attending the session, loading polls, and even co-facilitating content (which helps change the dynamics with the new voice).

Here is a small list of tasks the Producer helps with:
<ul>
 	<li>Open and prepare the session design,</li>
 	<li>Load course materials, polls, and testing,</li>
 	<li>Set participant privileges,</li>
 	<li>Managing session options,</li>
 	<li>Demonstrate platform features to participants to perfect their ease of use,</li>
 	<li>Provide on-the-spot participant support and technical troubleshooting to keep the session running smoothly with fewer interruptions.</li>
</ul>
</blockquote>

The present (and future) reality of work requires organizations to rethink traditional ways of onboarding new employees. The "what" of orientation likely will stay the same. For example, introducing employees to the Culture, Mission, Vision, and Values of the organization; sharing information about strategy, structure, goals, and initiatives; and acquainting the new employee to the resources and support available to help them be successful in their new role. The "how" is a different story. The "how" is more challenging, both in tactics and tools and in the impact on metrics such as new employee engagement

What we will explore together

To help guide this discussion, we will be covering some of the following questions:
<ul>
 	<li>To what degree have the goals for your onboarding program changed since the declaration of the pandemic? If they have changed, how have they changed? If not, how might they need to change in the new reality?</li>
 	<li>What changes have you had to make to the "how" of your onboarding program?</li>
 	<li>What challenges have you experienced in adapting the "how" of your program?</li>
 	<li>What tactic, tool or process have you implemented successfully?</li>
 	<li>What measures are you looking at for the success of your onboarding program? Are you still using those measures?</li>
 	<li>What changes, if any, have you seen in your onboarding metrics? If you've had a significant change, how have you responded?</li>
</ul>
&nbsp;

ELE’s Idea Exchange: Collaborate your insights online with your peers <a href="https://www.learningexecutive.com/idea-exchange/" target="_blank" rel="noopener noreferrer">here</a>.

<hr />

&nbsp;
<blockquote>Consider joining ELE’s Virtual cohort for Learning &amp; HR Executives. A TEAM LEADERS Membership grants a year-long learning process through face-to-face collaboration and networking with other local heads of Learning &amp; Talent Development, access to a robust archive of Virtual cohorts and exchanges via ELE Insights, and robust question &amp; answer forum named the ELE Idea Exchange. Each senior leader is encouraged to bring a peer from their organization that contributes to, engages, or supports the Learning &amp; Talent spectrum for their workplace.

Our quarterly cohort exchanges are built around the following design elements:
<ol>
 	<li>Sharing practical case studies aligned to business needs</li>
 	<li>Identifying key issues and developing insights and solutions</li>
 	<li>Canvassing learning industry trends applied at ELE members’ workplace</li>
</ol>
For more information, visit <a href="https://learningexecutive.com/our-membership-plans/" target="_blank" rel="noopener noreferrer">https://learningexecutive.com/our-membership-plans/</a>.</blockquote>

Onboarding Ideation During Times of Uncertainty Roundtable Discussion

Integrated Talent Management

onboarding

new hire orientation

teresa.oliszewicz

susie.schmidt

janna.scheese

insights-wise-2020

employee experience

American Medical Association

Session Focus: Helping Managers Learn in the Flow of Work (Part 1)
Ideation: How to Incorporate Curated Resources L&amp;D Best Practice

For this curation experiment, we can explore specific aspects of a cohort co-created a one-page tip sheet for your managers that are feeling overwhelmed:

Remotely Manage and Lead Teams
<ol>
 	<li><a href="https://www.linkedin.com/learning/leading-at-a-distance/remote-workers-are-the-future-of-business" target="_blank" rel="noopener noreferrer">Leading at a Distance</a></li>
 	<li><a href="https://www.linkedin.com/learning/managing-virtual-teams-4/managing-people-at-a-distance" target="_blank" rel="noopener noreferrer">Managing Virtual Teams</a></li>
 	<li><a href="https://www.linkedin.com/learning/leading-virtual-meetings/welcome-to-better-virtual-meetings" target="_blank" rel="noopener noreferrer">Leading Virtual Meetings</a></li>
</ol>
Maximizing Efficiency and Productivity of Remote Work
<ol>
 	<li><a href="https://www.linkedin.com/learning/working-remotely-2/the-value-of-working-remotely" target="_blank" rel="noopener noreferrer">Working Remotely</a></li>
 	<li><a href="https://www.linkedin.com/learning/time-management-working-from-home/welcome" target="_blank" rel="noopener noreferrer">Time Management: Working From Home</a></li>
 	<li><a href="https://www.linkedin.com/learning/productivity-tips-finding-your-productive-mindset/gaining-a-productive-mindset" target="_blank" rel="noopener noreferrer">Productivity Tips: Finding Your Productive Mindset</a></li>
</ol>
ELE produces this Curation of L&amp;D Content Learning Circle.

Helping Managers Learn in the Flow of Work Part 1: Curated Resources/L&D Best Practices

curation

virtual

ann.manikas

flow of work

MS Teams

best practices

leading remote workers

Virtual workers may be on another floor, in a different city, in another country, working in a company facility, from home, or in the field. The demands on managers of a virtual workforce can quickly become overwhelming, causing manager burnout, team issues, and poor business results.
Corinne will help you cut through the clutter and discover the tips that highly experienced managers have taken years to learn:
<ul>
 	<li>Communicate in a way that gets the message across the first time – improving productivity.</li>
 	<li>Keep the virtual workforce calibrated to expectations - reducing time spent on performance issues.</li>
 	<li>Connect team members across the distance - improving collaboration and reducing conflict resolution efforts.</li>
</ul>
Learn rich experiences and unique vantage point as a former business leader who managed global virtual workforces across multiple functions including engineering, program management, business management, communications, and organizational learning for more than 20 years; and is now a virtual workforce consultant, researcher, and award-winning trainer known for her engaging and interactive learning experiences.

Be part of a session where you’ll quickly identify your real-world challenges and walk away with practical tips you can use immediately.

Managing Blind: Redefining Management in a Global Virtual World

future of work

corinne@innovatingresults.com

virtual teams

communication skills

It’s a new world order. Today’s organization can easily include employees who utilize various flexible work options: telecommuting full or part-time, remote working, compressed workweeks, or flex hours. This means that managers need to manage performance, design workflows, reward and recognize, and develop employees in new ways. How can managers, exceptionally experienced baby boomers, learn the techniques, tips, and practices needed to manage such organizations? Learn from the real-world experience of the speakers as well as the latest industry data.

Learning the new skills for managing organizations that include employees who utilize flexible work options, for some, can be un-learning what has made them successful thus far. The learning solutions include education, mentoring/coaching, and experience – both in-person and virtually, some synchronous and some asynchronous. Job-aids are also helpful. A strategic plan to meet the varying needs of this varied target audience is critical.

Learning professionals are crucial to enabling the organization to operate in the new world order of flexible work options. First and foremost, learning professionals need to bring awareness that new skills are required. Too many times, managers trivialize, ignore, or are entirely ignorant of the impact of managing such an organization.

Employing holistic learning solutions, i.e., education, mentoring/coaching, and experience – both virtually and in-person as needed by the learner, is critical.

Real-world trainers and mentors/coaches are critical. Today’s managers find credibility in learning from those who “have been there done that” versus trainers or coaches who read a script. Context is king.

Managing Organizations: FLEX-Workers Requires New Skills

Leadership

Companies everywhere have implemented travel moratoriums and are relying more on web-based communications. Business meetings, training events, sales calls, and collaborative efforts are now taking place online. If you’ve ever participated in one of these events, you may have been less than impressed. Chances are, the presenter did not hold your attention, and you ended up multi-tasking. Even worse, if you’ve hosted one of these events, your audience may have done the same to you!

No matter what software platform your company is using, you still need to develop compelling content, sound enthusiastic, create interaction, and keep people engaged. That has nothing to do with software. It has everything to do with YOU!

Sheri Jeavons will conduct a mini-workshop for attendees to create content for their online events, and volunteers will be selected to practice delivering their online presentation. Sheri will provide personalized coaching on their vocal variety, enthusiasm, and content, allowing all attendees to see how their presentation style and content can be altered to create a more dynamic and effective training event.

Throughout the session, Sheri Jeavons will model the skills she is teaching. Participants will receive a worksheet providing step-by-step instructions to develop content for their online event.
<ul>
 	<li>Transform face-to-face meetings and training sessions to work on the web</li>
 	<li>Practice key competencies to engage and empower audiences remotely</li>
 	<li>Learn how to maximize your vocal energy</li>
 	<li>Learn the Webinars that Wow format for developing presentations</li>
 	<li>Set guidelines for focused participation</li>
 	<li>Develop interactive slides to keep participants focused and engaged</li>
 	<li>Identify strategies and tools to captivate your audience</li>
 	<li>Use tools effectively to interact and engage your audience</li>
 	<li>Techniques to handle questions remotely</li>
</ul>

From Boring to Engaging: Develop and Deliver Webinars that Wow

Sales &amp; Customer Service

sheri.jeavons

Energize your presentations by learning the key physical skills needed to be a dynamic presenter in this interactive, informative, educational, and fun format. Learn to stand and deliver with a commanding presence to get the approval you need from upper management. Segments will involve two volunteers who will receive one-on-one coaching to look and sound powerful when standing and presenting to a group. The audience will see how easily and quickly they can change and enhance their presentation style by fine-tuning one or two physical skill elements. This is a positive experience for the volunteers and fun for the audience.
You will learn …
<ul>
 	<li>Six key physical skills to look and sound dynamic</li>
 	<li>How to sustain eye contact and project your voice to engage your audience</li>
 	<li>Proper placement of hands to encourage authentic gestures</li>
 	<li>Three must-know techniques for presenting with PowerPoint slides</li>
 	<li>How to be a confident speaker, regardless of the topic or audience</li>
 	<li>How to communicate effectively, persuasively, and enthusiastically to upper management</li>
 	<li>Delivery techniques to look relaxed and natural to connect with your audience</li>
 	<li>How to project your voice with enthusiasm</li>
 	<li>You will be able to immediately apply these new skills to engage and excite your audience.</li>
</ul>

Powerful Presentation Skills to Get Results: Communicate Successfully to Upper Management

The essential e-learning design manual, updated with the latest research, design principles, and examples

e-Learning and the Science of Instruction is the ultimate handbook for evidence-based e-learning design.

Since the first edition of this book, e-learning has grown to account for at least 40% of all training delivery media. However, digital courses often fail to reach their potential for learning effectiveness and efficiency.

This guide provides research-based guidelines on how best to present content with text, graphics, and audio as well as the conditions under which those guidelines are most effective.

This updated fourth edition describes the guidelines, psychology, and applications for ways to improve learning through personalization techniques, coherence, animations, and a new chapter on evidence-based game design.

The chapter on the Cognitive Theory of Multimedia Learning introduces three forms of cognitive load which is revisited throughout each chapter as the psychological basis for chapter principles.

A new chapter on engagement in learning lays the groundwork for in-depth reviews of how to leverage worked examples, practice, online collaboration, and learner control to optimize learning. The updated instructor's materials include a syllabus, assignments, storyboard projects, and test items that you can adapt to your own course schedule and students.

Co-authored by the most productive instructional research scientist in the world, Dr. Richard E. Mayer, this book distills copious e-learning research into a practical manual for improving learning through optimal design and delivery.
<ul class="a-unordered-list a-vertical">
 	<li>Get up to date on the latest e-learning research</li>
 	<li>Adopt best practices for communicating information effectively</li>
 	<li>Use evidence-based techniques to engage your learners</li>
 	<li>Replace popular instructional ideas, such as learning styles with evidence-based guidelines</li>
 	<li>Apply evidence-based design techniques to optimize learning games</li>
</ul>
New findings from research laboratories can inform the design and development of e-learning. However, much of this research published in technical journals is inaccessible to those who actually design e-learning material. By collecting the latest evidence into a single volume and translating the theoretical into the practical, e-Learning and the Science of Instruction has become essential resource for consumers and designers of multimedia learning.

e-Learning and the Science of Instruction: Proven Guidelines for Consumers and Designers of Multimedia Learning

learning design

neuroscience

gaming

digital learning

david.shoemaker

Thought the years we allwish we had known some of the things found in this book. It is as enlightening as it is fun. Some of the stories and insights these authors had were downright hilarious, some were amazing, and all were thought provoking

Getting Things Done: Keys to Communication, Sales and Service

Coaching

communication

Ignite Online Events and Virtual Training with the Use of Well-Designed and Facilitated Activities

Creating outstanding virtual meetings, webinars, and training programs has always been challenging for novice and experienced instructional designers and facilitators alike. Virtual learning experts Kassy LaBorie and Tom Stone understand that the need to interact and engage is more important than ever, as online collaboration becomes the norm rather than the exception.

In this new, updated edition of Interact and Engage!, the authors offer more than 75 activities as well as tips and strategies to help you create effective online learning and masterful meetings and webinars. Activities range from warmups and icebreakers to closers and celebrations, and everything in between. LaBorie and Stone cover advanced features and techniques and guide you on how to convert or create your own online activities, no matter what technology you are using now or in the future. An appendix presents two capability models for the positions of virtual facilitator and producer.

Interact and Engage!

thomas.stone@i4cp.com

improving engagement

virtual onboarding

kassy.laborie

Engaging online audiences can be difficult. This is true for novice instructional designers and facilitators—and for experienced ones. Learn how to break the mold of static lecture-style online training that drives participants to multitask or, worse, tune out. LaBorie and Stone cover all the steps necessary to remedy poor online training experiences and ensure that what you teach sticks.

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