ELE brings leaders together across companies and industries to work through the messy stuff: decisions, risk, handoffs, execution drag, and what it takes to move from idea to action.

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Lurie Children's

On June 9, 2012, Children’s Memorial Hospital (CMH) will move their patients to a newly constructed hospital building. CMH leaders have committed to ensure and validate that all employees and physicians are ready at “Moment One” to work safely and effectively to support patient care within the new Ann & Robert H. Lurie Children’s Hospital of Chicago facility. This means that employees and physicians will be able to locate, access, and use spaces, systems, equipment, and supplies with no delays, no adverse events, and with minimal assistance in urgent situations while delivering exceptional service.
Children’s Memorial Hospital (CMH) established the Moment One Readiness Orientation (MORO) initiative to meet this challenge. MORO is a concentrated effort to ensure that employees and physicians continue to deliver the high level of patient care and family experience as they transition to the new Lurie Children’s facility. They assembled a top-notch team that integrates consultants with CMH educational leaders to apply the ADDIE model to create a blended curriculum. The design employs a holistic, integrated approach that brings skills, knowledge, culture, and competency into the real work of physicians and employees. The team has designed and is currently developing a blended learning solution that includes a virtual replica of the new building in a three-dimensional world, online learning modules, hands-on labs, simulations, orientation sessions, and tours in the new building, and job aids. The curriculum culminates in a series of role-specific learning paths (housed in their LMS) that maps sequenced learning activities so that they build upon one another while allowing for flexibility and customization to meet the needs of diverse audiences.

<ul>
 	<li>Assemble the best possible team—select internal resources supplemented with external resources by prioritizing skills, knowledge, and FIT.</li>
 	<li>Communicate. Communicate. Communicate!</li>
 	<li>Describe the audiences and their diverse needs fully at the start and adjust throughout as needed.</li>
 	<li>Integrate a blend of high tech and high touch methods.</li>
</ul>

High Tech, High Touch, High Stakes: A Children's Hospital Mission Critical Training Initiative

Digital &amp; AI

diana.halfer

julia.hooper

blended learning

virtual reality

Change Management

marty.rosenheck

ADDIE Model

job aids

healthcare

ELE Group, LLC

This peer-networking roundtable will enable learning leaders to gather and interactively discuss the creation of collaborative learning opportunities for corporate managers.
Before this session, Leif Landon shared an overview of Management Essentials, twelve new half-day manager classes he developed at Baxter.
We plan to schedule follow-up virtual meetings and facilitate small group discussions to explore other collaborative learning approaches to extend traditional classroom experiences to on-the-job learning experiences.

Manager Training – Extending Classroom Experiences through Collaboration

Integrated Talent Management

dirk.tussing

new manager

collaborative learning

mentoring

Are you an internal consultant―a staff member who serves in a consultative role within your organization? Then you need this hands-on guidebook to help you better understand your role and improve your performance.

Whether you're a change agent, trusted advisor, or someone who serves in varying capacities, it's important to design your job, develop a formal agreement, and build your practice.
<div>

Consulting on the Inside provides a solid background for internal consultants and serves as a roadmap for cultivating a successful career.

You'll learn how to:
<ul>
 	<li>maintain an outsider's objectivity while applying an insider's knowledge of the organization</li>
 	<li>build relationships but be up-front about challenges and issues</li>
 	<li>design your role to fit the client's needs and the organizational situation</li>
 	<li>handle roadblocks and deal effectively with difficult clients</li>
 	<li>market your consulting services within the client organization.</li>
</ul>
You'll find a thorough examination of the eight phases of the consulting process, a comprehensive analysis of the differences between internal and external consultants, and success stories demonstrating the personal qualities you need to build trust and relationships. Consulting on the Inside also provides a complete toolbox for getting the job done, including tips and techniques, checklists, forms, a sample hiring agreement, and ready-to-use agendas.

With this book in your hands, you'll be able to apply your expertise, influence, and personal skills to multiple roles within your organization, and balance the tension between being an insider and needing to give honest, direct feedback to your colleagues. As an internal consultant with a well-founded practice, you can provide competent, collaborative advice to help solve problems, improve performance, and increase your organization's effectiveness.

</div>

Consulting on the Inside: A Practical Guide for Internal Consultants

evidence-based research

learning strategy

Sales &amp; Customer Service

Operations

tomas.ramirez

consultative

jesse.james

assessments

teresa.oliszewicz

matt.donovan

customer service

alignment

wendi.barlow

Giving Feedback

debbie.koenig.dwinell

julie.hassel

nicole.defalco

This hands-on book tells you how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out what's wrong with an organization--and they need a solution fast--they need this book. Needs assessment is about doing things right; performance analysis guarantees doing the right thing.

Rossett offers extensive guidance on:
⭐ Accelerating a performance analysis
⭐ Overcoming organizational obstacles
⭐ Using technology in analysis
⭐ Presenting the results of an analysis . . . and much more!

You'll get job aids, templates, and implementation examples that direct you through the basics of performance analysis. Carefully selected case studies further illustrate the text.

Visit the First Things Fast online coaching and information system and get information about how to encourage analysis in the organization and what strategies are best for doing it. This online information and coaching tool, designed by award-winning author Allison Rossett, offers planning tips and tools to get things done . . . fast!

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