Zurich North America

Session Focus: Leveraging the Self-Sustaining Power of Lifelong Learning


We are all born with an inexhaustible and undeniable potential to learn. The brain has 200 billion neurons linked to one another through hundreds of trillions of connections called synapses. Neuroscientists are discovering the mechanisms of the brain that underpin theories of neuroplasticity, the brain’s ability to modify, change, and adapt both structure and function in response to “experiences.”

It starts at the synapse.
Based on cutting-edge neuroscience and cognitive psychology, this book will debunk learning myths that hinder your ability to be a learner.

What we will explore together:

⭐ Strategies to overcome the predominant barriers to learning.

⭐ Resources and ideas for integrating continual learning in your daily life.

⭐ Approaches for developing a life-long learning practice.

Teri’s view of the human potential for learning is infinitely scalable. She not only challenges the reader to overcome the barriers to learning but contextualizes the journey beyond individual or organizational capability.

Here are links to read Hardwired to Learn:
<ul>
 	<li>Book – <a href="https://www.learningexecutive.com/book/hardwired-to-learn-leveraging-the-self-sustaining-power-of-lifelong-learning/?author=teri-hart">Hardwired to Learn: on Teri’s ELE bookshelf</a></li>
 	<li>Summary – <a href="https://www.getabstract.com/en/summary/hardwired-to-learn/43970">Hardwired to Learn Free Summary by Teri Hart (getabstract.com)</a></li>
</ul>
WIIFM: Tackle the technologies of the 4th industrial revolution, as learning is necessary for our survival.

Hardwired to Learn | Cutting-edge Neuroscience

future of work

teri.hart

blended learning

jean.ryan

Operations

tomas.ramirez

learning design

upskilling

neuroscience

deborah.lenchard

azizeh.constantinescu

amy.cooper

jesse.james

power skills

agile

agile mindset

monica.macfarlane

hybrid workplace

hybrid learning

ELE Group, LLC

Session Focus: Leveraging the Self-Sustaining Power of Lifelong Learning


We are all born with an inexhaustible and undeniable potential to learn. The brain has 200 billion neurons linked to one another through hundreds of trillions of connections called synapses. Neuroscientists are discovering the mechanisms of the brain that underpin theories of neuroplasticity, the brain’s ability to modify, change, and adapt both structure and function in response to “experiences.”

It starts at the synapse.
Based on cutting-edge neuroscience and cognitive psychology, this book will debunk learning myths that hinder your ability to be a learner.

What we will explore together:

⭐ Strategies to overcome the predominant barriers to learning.

⭐ Resources and ideas for integrating continual learning in your daily life.

⭐ Approaches for developing a life-long learning practice.

Teri's view of the human potential for learning is infinitely scalable. She not only challenges the reader to overcome the barriers to learning but contextualizes the journey beyond individual or organizational capability.

Here are links to read Hardwired to Learn:
<ul>
 	<li>Book - <a href="https://www.learningexecutive.com/book/hardwired-to-learn-leveraging-the-self-sustaining-power-of-lifelong-learning/?author=teri-hart">Hardwired to Learn: on Teri's ELE bookshelf</a></li>
 	<li>Summary - <a href="https://www.getabstract.com/en/summary/hardwired-to-learn/43970">Hardwired to Learn Free Summary by Teri Hart (getabstract.com)</a></li>
</ul>
? WIIFM: Tackle the technologies of the 4th industrial revolution, as learning is necessary for our survival.

<img class="aligncenter" src="https://www.learningexecutive.com/wp-content/uploads/2021/12/Hardwired-to-Learn-getAbstract-Summary-by-Teri-Hart.png" />

<hr />

ELE produces this Learning Circle: Retooling Talent Development for the New Normal.

ELE's Idea Exchange: Collaborate online with your peers <a href="https://www.learningexecutive.com/idea-exchange/" target="_blank" rel="noopener noreferrer">here</a>.

single-event

Your Teams

Learning Circles

Complimentary

online event

complimentary event

virtual learning

Degreed

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Massive workforce shifts in 2020 have forced countless workers to refresh their current skills — and build new ones. If you’re wondering what skills are critical to you moving into 2021, it depends entirely on who you are, where you work, and what you do.

Which new skills, if any, would you like to learn?
<h6 class="font-weight-bold m-0">We've Found:</h6>
Degreed has organized the following data by your country, industry, and job role to help you identify where skills are most at-risk of becoming obsolete. Our aim is to help workers, team managers, and business leaders focus their limited energy and investments on developing the most urgent skills.
<h6 class="font-weight-bold m-0">Explore the Data:</h6>
Among the 5,000+ workers, team managers, and business leaders we surveyed, demand is strongest for technological skills. However, they’re also looking to develop their social and cognitive skills.

Degreed’s <a href="https://stateofskills.degreed.com/data" target="_blank" rel="noopener">State of Skills 2021 Report</a> is available as a PDF in Spanish, Portuguese, German, and French.

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The State of Skills 2021

evidence-based research

Future of Work

sarah.danzl

Global Teams

psychological safety

insights-wise-2021

Executive Learning Exchange invites you to join us at...
ELE's Virtual Happy Hour Meetup
open from 5:30 - 6:30 p.m. (Central Time) | Grab your favorite “quarantini” &amp; Zoom in
Grab your favorite “quarantini” to share &amp; learn with your peer-group with no formal agenda.  We can collaborate on Learning Platforms and the importance of Customer Journey Mapping &amp; Helping Managers Improve People Performance.
Customer Journey Mapping: Helping Managers Improve New Hire Orientation (NEO) People Performance using <a href="https://www.thinkwithgoogle.com/marketing-resources/micro-moments/micro-moments-understand-new-consumer-behavior/" target="_blank" rel="noopener noreferrer">“Micro-Moments”</a>

AWARE
Customers who are not AWARE of a brand’s presence or the value of their products or services

ENGAGE
Draw people to the brand who show interest in the brand’s products, services or information so they ENGAGE with brand

CONVERT
Customers who may have either a low or high level of trust with the brand and may be willing to invest money or time with the brand to solve for need.

RETAIN
Customers who have converted and had a good experience, to keep them loyal.

Customer Journey Mapping - Helping Managers Improve People Performance (VHH  #9)

digital

design thinking

dirk.tussing

kery.mortenson

steve.buergey

kyle.swanson

steve.king

new hire orientation

lavanya.thyagarajan

karen.gelb

global

customer service

julie.odwyer

customer journey mapping

stephen.sloan

google-micro moments

lynn.miller

International Motors, LLC

Case Studies: Navistar’s build &amp; curate learning teams using Agile processes &amp; ELE’s Platform (Importance of Customer Journey Mapping &amp; Network Effects)

In this session, we will:
<ul>
 	<li>Walkthrough of the emerging ELE website (which is evolving into a Learning Experience Platform) as a model of how to curate and share knowledge in a virtual community.</li>
 	<li>Roundtable discussion on how ELE works through the “emergent” process through active experimentation.</li>
 	<li>Navistar’s case study on efforts to build and curate learning teams around an Agile process with their Performance Innovation Team.</li>
</ul>
<center><img src="https://www.learningexecutive.com/wp-content/uploads/2020/08/emergent-strategy-mintzberg.jpg" alt="&quot;" data-pagespeed-url-hash="3256666182" /></center>
ELE produces this Curation of L&amp;D Content Learning Circle.

If possible, please plan to log in a few minutes early to make sure you have the Zoom plug-in loaded on your computer, and your headset/mic is working correctly.

Curation of L&D Content Learning Circle: Community of Virtual Curators Strategy

curation

kirk.hallowell

tim.foley

branden.reeves

In this session, we collaborate on Learning Platforms and the importance of Customer Journey Mapping &amp; Network Effects.

Customer Journey: <a href="https://www.thinkwithgoogle.com/marketing-resources/micro-moments/micro-moments-understand-new-consumer-behavior/" target="_blank" rel="noopener noreferrer">Google Branded “Micro-Moments”</a>

AWARE
Customers who are not AWARE of a brand’s presence or the value of their products or services

ENGAGE
Draw people to the brand who show interest in the brand’s products, services or information so they ENGAGE with brand

CONVERT
Customers who may have either a low or high level of trust with the brand and may be willing to invest money or time with the brand to solve for need.

RETAIN
Customers who have converted and had a good experience, to keep them loyal

ELE’s journey mapping,  Julie O’Dwyer, Dirk Tussing, Bev Kaye, Brian Lambertson, Tricia Danielsen, Don Sandel, Anand Setty, Marty Rosenheck and Steve Steve Buergey continue to discuss the importance of customer journey mapping &amp; network effects.

Customer Journey Mapping with Google Micro-Moments

Sales &amp; Customer Service

digital transformation

stacey.boyle

tricia.danielsen

In this session, we collaborate on Learning Platforms and the importance of Customer Journey Mapping &amp; Network Effects.

As shared by Harvard Business Review’s in their Using Customer Journey Maps to Improve Customer Experience blog post, “a customer journey map is a very simple idea: a diagram that illustrates the steps your customer(s) go through in engaging with your company, whether it be a product, an online experience, retail experience, or a service, or any combination.”

ELE’s journey mapping,  Julie O’Dwyer, Dirk Tussing, Bev Kaye, Brian Lambertson, Tricia Danielsen, Don Sandel, Anand Setty, Marty Rosenheck and Steve Steve Buergey continue to discuss the importance of customer journey mapping &amp; network effects.

Customer Journey Mapping | Exploring ELE's Platform

Digital &amp; AI

beverly.kaye

marty.rosenheck

brian.lambert

james.sharpe

Cigna

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Session Focus: The Data-Driven Leader–KISS and Tell at Cigna
Case study: Cigna

Sometimes the best thing you can have in business is a big, fat KISS, as in, keep it simple, stupid. A popular phrase coined from a 1960 U.S. Navy project, the acronym has multiple iterations, but it's meaning — don’t overcomplicate that which does not need complexity — could be a motto by which learning leaders operate.

That said, keeping things simple doesn’t mean there isn’t a lot going on behind the proverbial wizard’s curtain. Cigna’s overall learning mission has two prongs: a focus on capability building and that employees should learn with and from each other.

Karen Koocher first shared these strategies in a <a href="https://www.chieflearningofficer.com/2013/12/16/karen-kocher-kiss-and-tell-at-cigna/">2013 CLO Magazine article</a> when she was recognized on the magazine cover as the featured story. Bala Swaminathan will give us a 2020 update and dig deeper into how Cigna is developing Data-Drive Leaders.

Essential Forwarding-thinking Skill: Big Data and Analytics

This invite-only collaborative aligns with the research <a href="https://learningexecutive.com/influencer/karen-kocher/" target="_blank" rel="noopener noreferrer">Karen Kocher</a> shared on Oct 17, 2019, <a href="https://learningexecutive.com/insights/essential-behaviors-skills-driving-digital-cultural-transformation/" target="_blank" rel="noopener noreferrer">Essential Behaviors &amp; Skills Driving for 2019 and Beyond</a>. By participating in this 90-minute, highly interactive virtual learning circle, HR and Talent Development Team Leaders can build essential new skills critical as our workplaces are evolving.

This 90-min virtual session is an invite-only collaborative in which each participant should plan to login using their webcam and computer microphone/speakers.
<ul>
 	<li>You and your team members can register below or send a quick email to Dirk Tussing so he can process your registration.</li>
 	<li>If possible, plan to log in a few minutes early to make sure you have the Zoom plug-in loaded on your computer, and your headset/mic is working correctly.</li>
</ul>
This Learning Circle, The Data-Driven Leader, is produced by Executive Learning Exchange.

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<h5>Individual &amp; Team Leaders Members</h5>
You must be logged in before you can register. You can <a title="Log in" href="https://www.learningexecutive.com/login">log in here</a>

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Data-Driven Leader Learning Circle: KISS and Tell at Cigna

analytics

Analytics

bala.swaminathan

data driven leader

leadership development

audrey.sullivan

cigna

predictive analysis

employee engagement

people strategy. post-mortem analysis

Glint

As we all know, companies are under more pressure than ever to accelerate performance and growth. In response, many functions across the organization, from IT to product development and manufacturing, have already adopted agile practices to keep pace with changing demands, while our people practices have largely been lagging behind. Decades of tweaking old practices has led to very little meaningful innovation, but we’ve reached a tipping point and now have sufficient demand from the business to justify investing in real transformation. We have an opportunity to help people be happier and more successful at work by making data-informed conversations about engagement, performance, and development a regular habit at work.
✅ Simpler assessments can be just as accurate and predictive as more complex ones.

✅ Companies who deployed agile employee engagement programs (4 or more check-in’s per year) grew much faster than others (up to 10X in 12 months).

✅ Even very large, complex organizations have achieved meaningful culture change in as little as 4 months with the right rigor and focus.

✅ The most agile companies help people feel accountable for having regular, structured conversations about People Success; inform those conversations with timely and relevant data; and support resulting actions with on demand, bite-sized resources.

It's time to talk about People Success

engagement &amp; culture

Engagement &amp; Culture

justin.black

performance improvement

Culture Change

performance impact

development

integrated talent development

HCSC | Blue Cross Blue Shield of IL, MT, NM, OK, TX

Accenture

McDonald's Corporation

Baxter

Accelerating organizations need accelerating leadership development. As a result, the demands on learning and organizational development professionals are also accelerating. This panel discussion will explore real-world scenarios on how learning leaders are helping to drive business results through accelerated leadership development.
To help guide the roundtable discussion, our facilitator, Haydn Shaw, a Business Execution facilitator at FranklinCovey, will focus questions and recommend the roundtable conversation on some of the following discussion points :

<ul>
 	<li>What accelerating demands from the business are you facing?</li>
 	<li>How are you accelerating your team's transitions toward more strategic business partnerships?</li>
 	<li>How are you accelerating leadership development in your organization?</li>
 	<li>How do you engage your leadership and management to support the leadership development process?</li>
 	<li>What have you done to drive results when you have not had strong leadership and management support for the leadership development process?</li>
 	<li>How do you measure if your leadership development processes are driving business results?</li>
 	<li>How are your teams transforming your function FROM: Measuring success through execution of activities … TO: Measuring success through the impact of business outcomes?</li>
 	<li>We all stub our toes. What's the most important lesson you've learned of what not to do in measuring results, driving business results, or accelerating leadership development?</li>
</ul>

2011 CLO/CTO Roundtable Panel Discussion: Driving Measurable Business Results through Accelerated Leadership Development

Strategy

karen.kocher

accelerated leadership development

learning &amp; development

diana.thomas

tim.aleck

maryjo.burfeind

haydn.shaw

don.vanthournout

impact

measurement

Are you confused about how to effectively drive innovation in your organization? If so, you’re not alone. More than 55% of executives feel they are not effectively advancing innovation in their companies. In today’s presentation, you can learn how to employ Thomas Edison’s own innovation best practices in your enterprise. Sarah Miller Caldicott, MBA and great-grandniece of Thomas Edison, will share insights on how to drive competitive advantage using innovation methods from her new book, Innovate Like Edison: The Success System of America’s Greatest Inventor, slated for release on October 25th.
In today’s session, you will learn why Edison was successfully able to drive innovation through a balance of culture, process, and speed using the Five Competencies of Innovation:
<ol>
 	<li style="list-style-type: none;">
<ol>
 	<li>Solution-centered Mindset</li>
 	<li>Kaleidoscopic Thinking</li>
 	<li>Full-spectrum Engagement</li>
 	<li>Master-mind Collaboration</li>
 	<li>Super-value Creation</li>
</ol>
</li>
</ol>
Innovation is the game-changer for every individual, every team, and every organization. Edison’s systematic approach to innovation represents the most important legacy he left for America. Achieving innovation literacy can spur the U.S. – and your organization - to firmly reestablish global innovation leadership now.

Innovate Like Edison presents Thomas Edison’s world-changing innovation methods as a cohesive, practical, and immediately applicable system. Sarah will describe what she calls Edison’s Five Competencies of InnovationÔ. Based on patterns and sequences Edison used for decades, the Five Competencies enabled Edison to generate over $101 billion in market value through his record-breaking 1,093 U.S. patents. Learn how The Five Competencies can drive innovation literacy for you as an individual, your internal teams, or your entire enterprise.

Learn How Your Organization Creates Competitive Advantages by "Innovating Like Edison"

innovation

sarah.caldicott

Bestselling author Michael J. Gelb and Sarah Miller Caldicott introduce a carefully researched, easy-to-apply system of the five success secrets inspired by the creative methods of Thomas Alva Edison. The greatest innovator in American history, Edison set the stage for America’s global leadership in innovation by his focus on practical accomplishment. Now Gelb and Caldicott apply the best practices of this American genius to contemporary business situations to help today’s leaders harness their own innovative potential. Innovate Like Edison is a blueprint for success that will enable executives and entrepreneurs to revitalize their own ingenuity and thrive in today’s culture of innovation.

Innovate Like Edison: The Five-Step System for Breakthrough Business Success

strategy

In Leadership ON PURPOSE, Grubich and Smith provide the rationale and roadmap, tips and techniques for developing The Six Attributes of Agile Leaders that you and your leaders will need to create cultures that attract, inspire, and retain the best talent.

There are six attributes that we believe are of the utmost importance for leaders ON PURPOSE to possess for the sustainability and success of their organization.
<ol>
 	<li>Personal Integrity - your presence as a leader.</li>
 	<li>Learning Agility - your ability and willingness to learn from experience.</li>
 	<li>Coaching Others – accepting accountability for the development of others.</li>
 	<li>Followership - your talent to inspire, build credibility, and earn the trust of others.</li>
 	<li>Systems Thinking – your capacity to view the organization from a broader perspective.</li>
 	<li>Change Resiliency – your ability to maintain consistent personal integrity and a level of productivity through a variety of situations.</li>
</ol>
This useful and timely guide filled with engaging stories and compelling thought models gives leaders the right mindset and the true bearing for success.

Leadership ON PURPOSE: How Agile Leaders Inspire Others

leadership

Leadership

michael.grubich

transformation

coaching

mike.milsted

effective leadership

shelley.smith

Learning Agility

systems thinking

purpose

Followership

Change Resiliency

agile leaders

Personal Integrity

susan.c.guest

The workplace is going through a large-scale transition with digitization, automation, and acceleration. Critical skills and expertise are imperative for companies and their employees to succeed in the future, and the most forward-thinking companies are being proactive in adapting to the shift in the workforce. Kelly Palmer, Silicon Valley thought-leader from LinkedIn, Degreed, and Yahoo, and David Blake, co-founder of Ed-tech pioneer Degreed, share their experiences and describe how some of the smartest companies in the world are making learning and expertise a major competitive advantage.

The authors provide the latest scientific research on how people really learn and concrete examples from companies in both Silicon Valley and worldwide who are driving the conversation about how to create experts and align learning innovation with business strategy. It includes interviews with people from top companies like Google, LinkedIn, Airbnb, Unilever, NASA, and MasterCard; thought leaders in learning and education like Sal Khan and Todd Rose; as well as Thinkers50 list-makers Clayton Christensen, Daniel Pink, and Whitney Johnson.

The Expertise Economy dares you to let go of outdated and traditional ways of closing the skills gap, and challenges CEOs and business leaders to embrace the urgency of re-skilling and upskilling the workforce.

The Expertise Economy: How the smartest companies use learning to engage, compete, and succeed

kelly.palmer

talent development

How organizations successfully address upskilling, reskilling as related to barriers to learning?

Customer Journey Mapping - Helping Managers Improve People Performance

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