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ELE advances leadership development in the flow of work through ongoing community-powered reflection and exploration. People leaders listen, question assumptions, and simplify complex talent challenges while exploring opportunities to create business value. Across years—and sometimes decades—these conversations build trust, belonging, judgment, and mutual support. Everyone can contribute, including by listening.

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Session Focus: Building Relationships &amp; Rapport, Influencing Others, Political Savviness

The role of the learning and development professional is being transformed from that of training design and delivery into that of a strategic business partner. As demands on and expectations of learning and development professionals change, they must continually develop new skills to add value to the organization by performing an internal consultancy role.

✅ This eight-part series explains the basic concepts and principles of the consulting process.

As internal consultants, L&amp;D professionals act as proactive advisors providing critical input into the organization’s strategic initiatives and become increasingly involved in implementing strategies. As L&amp;D professionals take on these additional responsibilities, our role changes, and we can significantly impact the organization.
<ol>
 	<li>First, we will introduce client engagement, readiness and capability, strategies to overcome resistance, data gathering and analysis techniques, making recommendations, and implementation.</li>
 	<li>Next, we will focus on developing core consultancy competencies through performance, exercises, and knowledge gain.</li>
 	<li>Finally, we will explore key considerations and skills required to build and maintain client relationships.</li>
</ol>
During this series of eight one-hour interactive sessions, we will learn together.
<ul>
 	<li>Internal Consultant Role</li>
 	<li>Client Engagement</li>
 	<li>Client Resistance</li>
 	<li>Data Gathering, Data Analysis &amp; Diagnosis</li>
 	<li>Generating Options and Taking Action</li>
 	<li>Building Relationships &amp; Rapport (Session 8)</li>
</ul>

How To Be a Consultative Learning Partner 8 | Building Relationships & Rapport

This is where people leaders get sharper — and their teams get smarter.ELE is a community of people leaders who work through real talent challenges together. For more than 20 years, leaders building high-performing teams have learned with—and from—one another here.

About ELE

The community's votes decide what gets on the calendar.

Explain the challenge. Shape what we tackle next.

Bring a real talent challenge. Name what's at stake, what you've tried, and why it matters now.

Community-Powered Calendar

Signal what matters most. Your vote shapes what your peers tackle next.

For more than 20 years, people leaders across these organizations have shared experiences, tackled talent challenges, and built lasting relationships through ELE. Some remain active today. Others are part of our history. Many connections continue long after people change organizations. Looking to connect with someone? We can often help make an introduction.

Organizations Connected Through ELE — Past and Present

Contact ELE

Find the peer conversation that moves your work forward.The right exchange builds better leaders, closes capability gaps, and cuts through what internal meetings can't.

Figure out if ELE is for you. Straight answers on what ELE is, who it’s built for, and how contributors work together. Still have a question? Contact us.

Get answers about how Executive Learning Exchange (ELE) works — peer-powered leadership development that fixes real work issues, reverses burnout, and accelerates business value. No programs. No vendors. In the flow of work.

What issues and talent challenges are your leaders working through right now?Bring a real work issue into conversation with the community. Fresh perspectives help you reframe the challenge, simplify complexity, and find a practical way forward.Continue the conversation between meetups and working exchanges. Read and reflect, or contribute when you’re ready.

Keep the Conversation Going. Move the Work Forward.

Real conversations from people leaders tackling today's toughest talent challenges -- captured live, ready to apply with your teams when it fits your schedule, and connected to what's happening right now.

Insights on Talent Challenges | Captured Peer Conversations | ELE

Connect with people leaders, explore real talent challenges, and help shape what the community works on next.

Welcome

ELE began in 2002 with an internal Learning Leaders Conference at Baxter. Since then, it has grown into an international community where people leaders share experiences, work through real talent challenges, and build relationships that last. From remote work to AI reshaping the workplace, the challenges keep changing. The value of learning from one another hasn't.

Work through real challenges with trusted peers. Build judgment and relationships through ongoing reflection, exploration, and contribution.

Leadership Development in the Flow of Work.

Gather people leaders around a talent challenge that matters to your work. ELE handles the logistics. What you explore together helps shape the community’s calendar.

Hear from the ELE community—real stories of peer collaboration, learning, and growth from leaders across the community.

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2022 Global L&D Trends Research: What this means for your organization

The priorities of leaders for the year ahead must shift to ensuring top talent not only stays with the company but that their skills can evolve quickly enough to stay competitive. Regardless of where your employees work — in an office, in a hospital, in a manufacturing center, in their living rooms, or on a beach — empowering them with continuous learning opportunities will pay dividends in 2022 and beyond. Investing in workforce development facilitates employee productivity keeps employees engaged and satisfied in their work, boosts employee retention, and supports the innovation needed to grow revenue.

Through an adept synthesis of research – particularly in learning theory and neuroscience – 25-year learning expert and future work strategist Teri Hart weaves history, economics, technology, psychology, medicine, and sociology into a fascinating exploration of the role of mind and body in learning. Her expertly blended insights will convince you of the human mind’s remarkable ability to learn nearly anything at any age.

Digitization, now in its sixth decade, ushered in a Fourth Industrial Revolution (4IR). The COVID-19 pandemic accelerated the trend of digital transformation, with more organizations ramping up their efforts at digitization, remote work, and automation. 4IR could prove even more disruptive than the three previous phases of the Industrial Revolution, in which society and the economy transitioned from agriculture to industry, then factory to services, and thirdly toward information, computerization, and data.

These broad shifts, and the current 4IR transition to digitization, usher in requirements for new skills and knowledge. The jobs of the future demand massive re-skilling throughout the labor force, and a transition toward humans working more closely with machines and artificial intelligence (AI). As firms like Amazon – with more than a million workers – automate more of their operations, they are planning for the enormous learning employees will need to perform the higher-level cognitive functions required to work effectively with robots. Amazon intends to spend close to one billion dollars on employee learning in the coming years, starting with its 100,000 warehouse workers.

You can learn about Teri's new book, <a href="https://www.learningexecutive.com/influencer/teri-hart/#books">Hardwired to Learn</a>, on her ELE Influencer page.