Session Focus: Review recent research on workplace performance in the Era of AI and explore the power of "humans in the loop" as Talent Development and Workday's new AI Agents transform traditional HR roles.
"HUMAN + AI outperforms AI alone or human alone in all sorts of domains." - Brian Richardsonkey ways Talent Development needs to evolve as AI agents become more prevalent in the workforce. Here’s how it holds up:
- Emphasizing Hybrid Skillsets: AI will automate technical tasks, but humans will still excel in areas requiring creativity, empathy, and leadership. Developing hybrid skillsets remains critical. This aligns with current research, which highlights the need for employees to balance AI-related skills with human-centered capabilities (McKinsey & Company)(World Economic Forum).
- Reskilling and Upskilling the Workforce: The need for reskilling and upskilling is increasingly important as jobs evolve due to AI's role in automating routine tasks. Targeted programs to prepare employees for AI interaction, such as roles in AI ethics or data analysis, are key trends (World Economic Forum)(OECD iLibrary).
- AI as a Learning Partner: AI-driven personalized learning experiences, such as AI tutors, remain an emerging trend in corporate training programs, helping organizations scale upskilling efforts more effectively(MIT CISR).
- Fostering a Culture of Continuous Learning: Continuous learning will be essential as AI advances. Organizations must establish learning ecosystems that promote ongoing skill development to stay competitive (McKinsey & Company)(World Economic Forum).
- Ethical and Responsible AI Training: Addressing ethical concerns, such as data privacy and bias, is a crucial area of focus. Ethical AI use aligns with growing concerns about transparency and fairness in AI decision-making (OECD iLibrary)(World Economic Forum).
